Sizing issues: Please ensure that you properly check the size chart before ordering, in case you received the correct size and colour that you ordered you will not be eligible for a refund/return and we don't take back worn/used garments due to hygiene reasons. 

We do not offer returns. However, we provide a 7-day replacement policy under the following conditions:

✅ The product received is damaged, defective, or different from what was ordered.
✅ The replacement request is initiated within 7 days of delivery.

To request a replacement, email us at support@kitchenrani.com with:
📌 Your Order Number
📌 Photos or videos showing the issue

Once approved, we will arrange a free replacement and initiate a reverse pickup.

❌ Non-Eligible Cases:

  • Change of mind or quality concerns are not eligible for replacement.
  • Used or tampered products will not be accepted.

Refund Policy

  • Refunds are only applicable if a replacement is not available for eligible cases.
  • Refunds will be processed to the original payment method and may take up to 10 business days to reflect in your account.

For any support, contact us at support@shaperpeach.in.

Shipment charges

We levy a shipment charge of Rs 100 if you want a different size from what you ordered or if you want to return the product due to wrong colour and product selection at your end. In case we did a mistake and shipped a different size/colour than what you ordered then we will bear this cost.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@shaperpeach.in.